Privacy policy
Last modified: 11月 04 2024

1. Introduction

Japan Trade LLC (hereinafter referred to as “the Company”) may collect personal information from users of its services (hereinafter referred to as “Users”).

Accordingly, in handling personal information of our Users, the Company is committed to complying with the Personal Information Protection Act, other relevant laws and guidelines, as well as the privacy policy outlined below.

 

2. Purpose of Use of Personal Information

The Company collects personal information about Users, including names, addresses, phone numbers, email addresses, dates of birth, and purchase history, by lawful and fair means. The purposes for using the personal information collected from Users are as follows:

  • To confirm and process orders, payments, shipping, and returns or exchanges
  • To improve and enhance the Company's services or develop new services
  • To respond to User inquiries and verify their identities
  • To send notifications, including campaign announcements, maintenance notices, and other important information as needed

  • To investigate and respond to acts that violate the Company's terms of service or any fraudulent activities

     

3. Prohibition on Disclosure and Provision of Personal Information to Third Parties

The Company will strictly manage personal information and will not disclose or provide it to third parties without User consent, except in the following cases:

  • When it is necessary to protect human life, body, or property, and obtaining User consent is difficult
  • When it is especially necessary to promote public health or the sound development of children, and obtaining User consent is difficult
  • When it is necessary to cooperate with government agencies, local authorities, or their designees in performing legally mandated duties, and obtaining User consent could impede those duties

  • Other cases permitted by law

     

4. Security Management of Personal Information

The Company has implemented thorough security measures to ensure the accuracy and security of personal information.

Additionally, we provide our employees with education on personal information management to ensure proper handling and protection.

 

5. Disclosure, Correction, and Deletion of Personal Information

Requests for disclosure, correction, or deletion of personal information will be processed upon verification that the request is from the User in question. Please contact us at the following address for inquiries:

(Contact Information)

1-23-9 THE KINDAI 10 IKEBUKURO 4th floor, Higashi Ikebukuro, Toshima, Tokyo, Japan

Business Hours: 12:00 - 21:00

Email: support@cardsecret.jp

 

6. Changes to the Privacy Policy

The Company will review and make improvements to this privacy policy as appropriate. Except for matters otherwise specified in the privacy policy or required by law, this privacy policy may be subject to change. The revised privacy policy will take effect once Users have been notified by the Company through its designated method or upon posting on the Company’s website.

 

7. Company Address, Representative Name, and Personal Information Protection Officer

The address of the Company, the name of the representative, and the name of the personal information protection officer are as follows:

Address: 1-23-9 THE KINDAI 10 IKEBUKURO 4th floor, Higashi Ikebukuro, Toshima, Tokyo, Japan

Representative: Camilleri Andrew

Personal Information Protection Officer: Camilleri Andrew

 

 

Enacted and effective as of October 31, 2024.